Subjects

• Are the colors of the photographed items exactly the real ones?
• I received an item with a defect or that does not match the photo

• What is the minimum order?
• Is it possible to cancel an order?
• Can I change my order?
• Is it possible to know the status of my order?
• How does the Dropshipping service work?
• Where can I view the invoice for my order?

• I made a double payment, what can I do?
• When will the amount spent be debited?
• Is it possible to make payment on site?
• Is it possible to pay on delivery?
• Is it possible to purchase with bank transfer?
• Is it possible to purchase with a credit card?

See all 7 articles

• I made the payment but I did not receive a confirmation email. What should I do?
• Why did you cancel the order I paid for?
• I received an incorrect/damaged item, what should I do?
• I have not received all the items, what should I do?

• When is the credit repaid?
• When is the refund issued and how?
• How can I return an incorrect/damaged item?
• How can I make a return?
• Is it possible to return?