How can I make a return?

Admin
Admin
  • Updated

Customers who subscribe to the Dropshipping service have the right of withdrawal, which allows them to return unwanted products. Make sure the products are unused, in like new condition and in their original packaging.

- Return shipping is the responsibility of the customer. Send products in a box to:

Borelli Store srl

Via dei Marmorari, 94

41057 Spilamberto (Modena)

- When the product arrives in our warehouses, we will issue a credit note and a non-expiring credit that can be used on www.stockfirmati.com. 10% will be deducted from the refund for reconditioning and warehouse management.

- The withdrawal can be exercised within 30 days of receiving the goods.

If you have difficulty, write to assistenza@stockfirmati.com to receive instructions.

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