Why did you cancel the order I paid for?

Admin
Admin
  • Updated

If your order has been cancelled, it may be due to one of the following reasons:

- Payment has not been successfully completed within 24 hours, the order may have been automatically canceled by the system.

- Line problem that prevented the site from correctly associating the transaction with the reference order.

- Upon our request, you have not paid VAT.

To obtain more information on the specific reason for canceling your order, I recommend that you contact us to resolve the matter, provide details about the transaction and request assistance in restoring the order or completing the payment, via email to assistenza@stockfirmati.com .

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